Question 1

WHAT PRINTING SERVICES DO YOU OFFER?

Accepted Answer

We offer screen printing, DTG printing, embroidery as well as printing services for posters, banners, leaflets, signs etc.

Question 2

WHAT TYPES OF GARMENTS CAN I ORDER?

Accepted Answer

T-shirts, hoodies, polos, workwear, hi-vis clothing, caps and more. Tell us your requirements and we will fulfil them.

Question 3

IS THERE A MINIMUM ORDER QUANTITY?

Accepted Answer

No minimums on printing, just let us know the quantity you need and we will find the suitable print solution for you. For embroidery we have a minimum 5 unit order.

Question 4

HOW DO I GET A QUOTE AND HOW LONG DOES IT TAKE?

Accepted Answer

Submit a quote request online and we will get back to you within 24 hours.

Question 5

CAN YOU HELP WITH ARTWORK OR DESIGN?

Accepted Answer

Yes, we can assist with artwork setup and basic design.

Question 6

WHAT FILE FORMATS DO YOU ACCEPT FOR ARTWORK UPLOADS?

Accepted Answer

AI, EPS, PDF, PNG, and JPEG (Image quality: 300 dpi). Vector files are preferred.

Question 7

WILL I RECEIVE A PROOF BEFORE PRINTING?

Accepted Answer

Yes, all orders require proof approval before printing.

Question 8

WHAT'S THE DIFFERENCE BETWEEN SCREEN PRINTING, DTG, AND EMBROIDERY?

Accepted Answer

Screen printing suits bulk orders, DTG suits small runs and embroidery is ideal for logos and workwear.

Question 9

WHICH PRINTING METHOD IS BEST FOR MY ORDER?

Accepted Answer

We'll recommend the best option based on your design and quantity.

Question 10

HOW LONG IS YOUR TURNAROUND TIME?

Accepted Answer

5-7 working days unless stated otherwise.

Question 11

DO YOU OFFER RUSH ORDERS?

Accepted Answer

Depending on availability and size of the order, but typically we would need a minimum of 3 working days to fulfil your order.

Question 12

DO YOU SHIP NATIONWIDE?

Accepted Answer

Yes, we ship nationwide.

Question 13

HOW SHOULD I WASH AND CARE FOR PRINTED GARMENTS?

Accepted Answer

Wash inside out, 30 degrees wash, avoid tumble drying and do not iron directly over print areas.

Question 14

CAN I MAKE CHANGES AFTER PLACING MY ORDER?

Accepted Answer

Changes are possible before artwork approval only. Once we have ordered the garments to your requirements and began printing we cannot make any changes.

Question 15

WHAT HAPPENS IF THERE'S AN ISSUE WITH MY ORDER?

Accepted Answer

Contact us and we'll resolve it as quickly as possible.

Question 16

HOW AND WHEN DO I MAKE PAYMENT?

Accepted Answer

Once we have confirmed the order, we will send you an invoice by email with all the relevant payment details. Payment is due upfront. Once payment has been received we will process the order to print and have it delivered to you as soon as it's complete.

GOT QUESTIONS?

FREQUENTLY ASKED
QUESTIONS

WHAT PRINTING SERVICES DO YOU OFFER?

WHAT TYPES OF GARMENTS CAN I ORDER?

IS THERE A MINIMUM ORDER QUANTITY?

HOW DO I GET A QUOTE AND HOW LONG DOES IT TAKE?

CAN YOU HELP WITH ARTWORK OR DESIGN?

WHAT FILE FORMATS DO YOU ACCEPT FOR ARTWORK UPLOADS?

WILL I RECEIVE A PROOF BEFORE PRINTING?

WHAT'S THE DIFFERENCE BETWEEN SCREEN PRINTING, DTG, AND EMBROIDERY?

WHICH PRINTING METHOD IS BEST FOR MY ORDER?

HOW LONG IS YOUR TURNAROUND TIME?

DO YOU OFFER RUSH ORDERS?

DO YOU SHIP NATIONWIDE?

HOW SHOULD I WASH AND CARE FOR PRINTED GARMENTS?

CAN I MAKE CHANGES AFTER PLACING MY ORDER?

WHAT HAPPENS IF THERE'S AN ISSUE WITH MY ORDER?

HOW AND WHEN DO I MAKE PAYMENT?

STILL HAVE QUESTIONS?

CONTACT US

GOT QUESTIONS?

FREQUENTLY ASKED QUESTIONS

WHAT PRINTING SERVICES DO YOU OFFER?

WHAT TYPES OF GARMENTS CAN I ORDER?

IS THERE A MINIMUM ORDER QUANTITY?

HOW DO I GET A QUOTE AND HOW LONG DOES IT TAKE?

CAN YOU HELP WITH ARTWORK OR DESIGN?

WHAT FILE FORMATS DO YOU ACCEPT FOR ARTWORK UPLOADS?

WILL I RECEIVE A PROOF BEFORE PRINTING?

WHAT'S THE DIFFERENCE BETWEEN SCREEN PRINTING, DTG, AND EMBROIDERY?

WHICH PRINTING METHOD IS BEST FOR MY ORDER?

HOW LONG IS YOUR TURNAROUND TIME?

DO YOU OFFER RUSH ORDERS?

DO YOU SHIP NATIONWIDE?

HOW SHOULD I WASH AND CARE FOR PRINTED GARMENTS?

CAN I MAKE CHANGES AFTER PLACING MY ORDER?

WHAT HAPPENS IF THERE'S AN ISSUE WITH MY ORDER?

HOW AND WHEN DO I MAKE PAYMENT?

STILL HAVE QUESTIONS?

CONTACT US

FREQUENTLY ASKED
QUESTIONS